This should normally relate to some experience at work, and it is helpful if it can demonstrate the necessary qualities for the job on offer. Any project or team work where you played a significant role could be mentioned. Any instance where your contribution made a real difference, where you tried an innovative approach or learned something new would be well worth mentioning. The interviewer does not want to hear about examples where you gained personally but rather when you made a positive impact on a previous employer. Here are some examples:
- overcoming a persistent problem;
- a time when you did really well;
- when you added value for the employer, customers or clients;
- when you worked with a team to reach or beat targets;
- when you helped the organisation to develop or grow.